1. Introduction
Welcome to The Signature Inn McLeodganj ("Hotel", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our official website, the reservation services offered through it, and your stay at our property.
By accessing this website, making a reservation, or availing any services provided by the Hotel, you ("Guest", "User", "you", or "your") acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should refrain from using our website or making a reservation.
2. Definitions
- Hotel refers to The Signature Inn McLeodganj, its owners, management, employees, representatives, affiliates, successors, and authorized agents.
- Website refers to the official website of The Signature Inn McLeodganj.
- Guest refers to any individual making a reservation, occupying accommodation, or otherwise using the Hotel's services.
- Reservation means any confirmed booking accepted by the Hotel.
- Services include accommodation, dining, facilities, and all other services offered by the Hotel.
3. Acceptance of Terms
Your use of the Website constitutes your unconditional acceptance of these Terms together with our:
- Reservation Policy;
- Cancellation & Refund Policy; and
- Privacy Policy.
In the event of any inconsistency, the specific policy governing the relevant subject matter shall prevail.
4. Eligibility
You represent and warrant that:
- you are at least eighteen (18) years of age or otherwise legally competent to enter into binding contracts;
- all information provided during reservation is true, complete, and accurate;
- you possess lawful authority to make reservations on behalf of yourself or any accompanying guests.
The Hotel reserves the right to refuse reservations made using false, misleading, or incomplete information.
5. Website Use
The Website is provided solely for lawful personal and non-commercial use. Users agree not to:
- misuse the Website;
- attempt unauthorized access to Hotel systems;
- introduce viruses, malware, or malicious code;
- interfere with website functionality;
- scrape, copy, reproduce, or exploit website content without authorization;
- use automated tools or bots to access the Website without prior written consent.
Any unauthorized use may result in termination of access and appropriate legal action.
6. Reservation Process
Reservations are subject to room availability; successful payment, where applicable; verification of reservation details; and issuance of an official booking confirmation. A reservation shall not be deemed confirmed until acknowledged by the Hotel.
7. Pricing
Room rates displayed on the Website are subject to availability, applicable taxes, government levies, pricing revisions, and promotional conditions. The Hotel reserves the right to correct pricing errors resulting from technical, typographical, or system-related issues. Where an incorrect price has been displayed due to an error, the Hotel may cancel or amend the reservation after notifying the Guest.
8. Payments
Payments may be accepted through secure online payment gateways or any other payment methods approved by the Hotel. The Guest warrants that the payment instrument belongs to them or is used with proper authorization; payment information provided is accurate; and all applicable charges shall be honoured. Fraudulent transactions shall result in immediate cancellation of reservations and may attract legal proceedings.
9. Check-In Requirements
Every Guest shall produce valid government-issued photo identification at the time of check-in in accordance with applicable laws. Foreign nationals shall additionally produce a Passport and valid Visa or other immigration documentation. Failure to comply may result in refusal of accommodation without liability on the part of the Hotel.
10. Guest Responsibilities
Guests agree to comply with applicable laws, observe Hotel policies, respect other guests, maintain decorum, and use Hotel property responsibly. Guests shall remain responsible for any damage caused to Hotel property through negligence, misuse, or intentional misconduct. The Hotel reserves the right to recover repair or replacement costs where applicable.
11. Prohibited Conduct
The following activities are strictly prohibited:
- unlawful activities;
- possession or consumption of prohibited substances;
- carrying hazardous materials;
- violent or abusive behaviour;
- disturbance of public order;
- excessive noise;
- vandalism;
- harassment of staff or guests;
- misuse of Hotel facilities.
The Hotel reserves the right to terminate the Guest's stay immediately without refund in the event of such violations.
12. Personal Property
Guests remain solely responsible for safeguarding their personal belongings. The Hotel shall not be liable for loss, theft, or damage to personal property except where liability is expressly imposed by applicable law. Guests are encouraged to secure valuables appropriately during their stay.
13. Third-Party Services
The Website may contain links to third-party websites or facilitate bookings through external service providers. The Hotel neither controls nor assumes responsibility for third-party content, payment services, booking platforms, external websites, or third-party privacy practices. Users access such services at their own risk.
14. Intellectual Property
All content available on the Website — including logos, trademarks, photographs, graphics, software, text, designs, icons, videos and layouts — is the exclusive property of the Hotel or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, modified, distributed, published, transmitted, or commercially exploited without prior written permission.
15. Disclaimer
The Website and its contents are provided on an "as is" and "as available" basis. While reasonable efforts are made to ensure the accuracy of information displayed, the Hotel does not warrant that the Website will always remain uninterrupted, information will always be current or error-free, or the Website will be free from technical issues. Descriptions, photographs, and illustrations are provided for general informational purposes and may differ slightly from the actual facilities available at the Hotel.
16. Limitation of Liability
To the fullest extent permitted by law, the Hotel shall not be liable for indirect losses, consequential or incidental damages, loss of profits, business interruption, travel disruptions, missed flights, visa costs, transportation expenses, emotional distress, or loss arising from reliance upon website information. In any event, the Hotel's aggregate liability shall not exceed the total amount actually paid by the Guest for the reservation giving rise to the claim. Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
17. Indemnity
The Guest agrees to indemnify and hold harmless the Hotel, its owners, directors, officers, employees, representatives, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or legal proceedings arising from breach of these Terms, misuse of the Website, unlawful conduct, damage caused to Hotel property, or infringement of third-party rights.
18. Force Majeure
The Hotel shall not be responsible for any delay, interruption, modification, or inability to perform its obligations due to events beyond its reasonable control, including acts of God, earthquakes, floods, fire, landslides, pandemics, epidemics, war, terrorism, governmental restrictions, labour disputes, transportation failures, power outages, internet failures and civil unrest.
19. Amendments
The Hotel reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice. The revised Terms shall become effective immediately upon publication on the official Website. Continued use of the Website following such publication shall constitute acceptance of the revised Terms.
20. Severability
If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
21. Waiver
Failure by the Hotel to enforce any provision of these Terms shall not constitute a waiver of its right to enforce such provision at any subsequent time.
22. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts situated at Dharamshala, Himachal Pradesh, India.
23. Contact Information
For any questions relating to these Terms & Conditions, please contact:
The Signature Inn McLeodganj
Email: reservation.signatureinn@gmail.com
Phone: +91 75595 30002
Website: https://www.signatureinnmcleodganj.com/
By accessing the Website, making a reservation, or availing any services offered by The Signature Inn McLeodganj, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.